MANAGEMENT SYSTEMS ONLINE
Online based products, apps and services. Management/direction and facilitation of the process of developing an idea into a product.
Special interests in apps and online tools that assist in interpersonal communication, alternative dispute resolution and mental health.
I first got involved in programming and website development way back in the last century (well, since the late 1990’s. One of my first business management programs was launched at the time GST was introduced in Australia).
I have technical expertise as a programmer, system architect, business analyst and UX (user interface related planning, design and execution) specialist.
As an IT business manager, I have successfully managed development teams and startup businesses and developed large-scale system that have successfully and reliably performed for the clients for many years.
My experience helps me to quickly understand the operations systems of a small to mid size business as well as the marketing direction and the business owner’s aspiration, therefore I can assist in designing improved and streamlined operation procedures, management mechanism and work flow, with emphasis on practicality. The result is more efficiency, happier staff and increase in the business’s value.
With special interest in interpersonal communication and dispute resolution, I can be called to intermediate between a business client and the technical developer.
Over the last few years I have had the opportunity to develop several products, including apps in the field of online communication tools such as the Guided Resolution’s system, and other communication/mental health apps.
I am a qualified Alexander Technique Teacher, with NLP (Neuro-Linguistic Programming) training, and previously worked as an Oboe player and woodwind instrument repairer.
(61) 0402 263 223